Wednesday, May 20, 2026
Hospitality
Retail
See your store. Act before the customer leaves.
Most retail operators can't see queue build-up until it's too late and have no visibility into how customers navigate stores. Polynome turns existing cameras into a continuous operations layer — and notifies staff the moment action is needed.
See your store. Act before the customer leaves.
Most retail operators can't see queue build-up until it's too late and have no visibility into how customers navigate stores. Polynome turns existing cameras into a continuous operations layer — and notifies staff the moment action is needed.
Vision —
your digital floor manager
Vision —
your digital floor manager
Connect existing CCTV or IP cameras. Define what to monitor in plain language. The system classifies events in real time, generates reports, and triggers alerts — automatically.
Connect existing CCTV or IP cameras. Define what to monitor in plain language. The system classifies events in real time, generates reports, and triggers alerts — automatically.
Cases
Cases
Vision
01
Queue & wait time management
Tracks how long customers wait at each service point. When a queue exceeds a defined threshold, staff are alerted automatically. No one needs to watch the feed.
Vision
02
In-store service intelligence
Heatmaps, dwell time, conversion funnels, and staff-to-customer ratio monitoring from existing cameras. Every store becomes a data-driven environment.
Vision
03
Footfall & traffic patterns
Accurate visitor counts across all entrances. Visualise traffic patterns and engagement zones across locations. Optimise staffing to match demand.
Vision
04
Compliance & brand standards
Automated checks for planogram adherence, safety protocols, and brand standards. Deviations flagged in real time — before a district visit.
Vision
01
Queue & wait time management
Tracks how long customers wait at each service point. When a queue exceeds a defined threshold, staff are alerted automatically. No one needs to watch the feed.
Vision
02
In-store service intelligence
Heatmaps, dwell time, conversion funnels, and staff-to-customer ratio monitoring from existing cameras. Every store becomes a data-driven environment.
Vision
03
Footfall & traffic patterns
Accurate visitor counts across all entrances. Visualise traffic patterns and engagement zones across locations. Optimise staffing to match demand.
Vision
04
Compliance & brand standards
Automated checks for planogram adherence, safety protocols, and brand standards. Deviations flagged in real time — before a district visit.
Vision
01
Queue & wait time management
Tracks how long customers wait at each service point. When a queue exceeds a defined threshold, staff are alerted automatically. No one needs to watch the feed.
Vision
02
In-store service intelligence
Heatmaps, dwell time, conversion funnels, and staff-to-customer ratio monitoring from existing cameras. Every store becomes a data-driven environment.
Vision
03
Footfall & traffic patterns
Accurate visitor counts across all entrances. Visualise traffic patterns and engagement zones across locations. Optimise staffing to match demand.
Vision
04
Compliance & brand standards
Automated checks for planogram adherence, safety protocols, and brand standards. Deviations flagged in real time — before a district visit.
Vision
01
Queue & wait time management
Tracks how long customers wait at each service point. When a queue exceeds a defined threshold, staff are alerted automatically. No one needs to watch the feed.
Vision
02
In-store service intelligence
Heatmaps, dwell time, conversion funnels, and staff-to-customer ratio monitoring from existing cameras. Every store becomes a data-driven environment.
Vision
03
Footfall & traffic patterns
Accurate visitor counts across all entrances. Visualise traffic patterns and engagement zones across locations. Optimise staffing to match demand.
Vision
04
Compliance & brand standards
Automated checks for planogram adherence, safety protocols, and brand standards. Deviations flagged in real time — before a district visit.
Vision
01
Queue & wait time management
Tracks how long customers wait at each service point. When a queue exceeds a defined threshold, staff are alerted automatically. No one needs to watch the feed.
Vision
02
In-store service intelligence
Heatmaps, dwell time, conversion funnels, and staff-to-customer ratio monitoring from existing cameras. Every store becomes a data-driven environment.
Vision
03
Footfall & traffic patterns
Accurate visitor counts across all entrances. Visualise traffic patterns and engagement zones across locations. Optimise staffing to match demand.
Vision
04
Compliance & brand standards
Automated checks for planogram adherence, safety protocols, and brand standards. Deviations flagged in real time — before a district visit.
Vision
01
Queue & wait time management
Tracks how long customers wait at each service point. When a queue exceeds a defined threshold, staff are alerted automatically. No one needs to watch the feed.
Vision
02
In-store service intelligence
Heatmaps, dwell time, conversion funnels, and staff-to-customer ratio monitoring from existing cameras. Every store becomes a data-driven environment.
Vision
03
Footfall & traffic patterns
Accurate visitor counts across all entrances. Visualise traffic patterns and engagement zones across locations. Optimise staffing to match demand.
Vision
04
Compliance & brand standards
Automated checks for planogram adherence, safety protocols, and brand standards. Deviations flagged in real time — before a district visit.
Vision
01
Queue & wait time management
Tracks how long customers wait at each service point. When a queue exceeds a defined threshold, staff are alerted automatically. No one needs to watch the feed.
Vision
02
In-store service intelligence
Heatmaps, dwell time, conversion funnels, and staff-to-customer ratio monitoring from existing cameras. Every store becomes a data-driven environment.
Vision
03
Footfall & traffic patterns
Accurate visitor counts across all entrances. Visualise traffic patterns and engagement zones across locations. Optimise staffing to match demand.
Vision
04
Compliance & brand standards
Automated checks for planogram adherence, safety protocols, and brand standards. Deviations flagged in real time — before a district visit.
Vision
01
Queue & wait time management
Tracks how long customers wait at each service point. When a queue exceeds a defined threshold, staff are alerted automatically. No one needs to watch the feed.
Vision
02
In-store service intelligence
Heatmaps, dwell time, conversion funnels, and staff-to-customer ratio monitoring from existing cameras. Every store becomes a data-driven environment.
Vision
03
Footfall & traffic patterns
Accurate visitor counts across all entrances. Visualise traffic patterns and engagement zones across locations. Optimise staffing to match demand.
Vision
04
Compliance & brand standards
Automated checks for planogram adherence, safety protocols, and brand standards. Deviations flagged in real time — before a district visit.
Vision
01
Queue & wait time management
Tracks how long customers wait at each service point. When a queue exceeds a defined threshold, staff are alerted automatically. No one needs to watch the feed.
Vision
02
In-store service intelligence
Heatmaps, dwell time, conversion funnels, and staff-to-customer ratio monitoring from existing cameras. Every store becomes a data-driven environment.
Vision
03
Footfall & traffic patterns
Accurate visitor counts across all entrances. Visualise traffic patterns and engagement zones across locations. Optimise staffing to match demand.
Vision
04
Compliance & brand standards
Automated checks for planogram adherence, safety protocols, and brand standards. Deviations flagged in real time — before a district visit.
Vision
01
Queue & wait time management
Tracks how long customers wait at each service point. When a queue exceeds a defined threshold, staff are alerted automatically. No one needs to watch the feed.
Vision
02
In-store service intelligence
Heatmaps, dwell time, conversion funnels, and staff-to-customer ratio monitoring from existing cameras. Every store becomes a data-driven environment.
Vision
03
Footfall & traffic patterns
Accurate visitor counts across all entrances. Visualise traffic patterns and engagement zones across locations. Optimise staffing to match demand.
Vision
04
Compliance & brand standards
Automated checks for planogram adherence, safety protocols, and brand standards. Deviations flagged in real time — before a district visit.
Vision
01
Queue & wait time management
Tracks how long customers wait at each service point. When a queue exceeds a defined threshold, staff are alerted automatically. No one needs to watch the feed.
Vision
02
In-store service intelligence
Heatmaps, dwell time, conversion funnels, and staff-to-customer ratio monitoring from existing cameras. Every store becomes a data-driven environment.
Vision
03
Footfall & traffic patterns
Accurate visitor counts across all entrances. Visualise traffic patterns and engagement zones across locations. Optimise staffing to match demand.
Vision
04
Compliance & brand standards
Automated checks for planogram adherence, safety protocols, and brand standards. Deviations flagged in real time — before a district visit.
Vision
01
Queue & wait time management
Tracks how long customers wait at each service point. When a queue exceeds a defined threshold, staff are alerted automatically. No one needs to watch the feed.
Vision
02
In-store service intelligence
Heatmaps, dwell time, conversion funnels, and staff-to-customer ratio monitoring from existing cameras. Every store becomes a data-driven environment.
Vision
03
Footfall & traffic patterns
Accurate visitor counts across all entrances. Visualise traffic patterns and engagement zones across locations. Optimise staffing to match demand.
Vision
04
Compliance & brand standards
Automated checks for planogram adherence, safety protocols, and brand standards. Deviations flagged in real time — before a district visit.
Voice —
alerts and staff notifications
Voice —
alerts and staff notifications
When Vision detects an event, Voice acts on it. Staff receive real-time voice alerts and notifications — no need to check a screen. The system calls, messages, or announces the right person at the right moment.
When Vision detects an event, Voice acts on it. Staff receive real-time voice alerts and notifications — no need to check a screen. The system calls, messages, or announces the right person at the right moment.
Cases
Cases
Voice
01
Queue escalation alerts
Queue exceeds threshold → Voice notifies the nearest available staff member via call or message. Immediate action, no dashboard required.
Voice
02
Incident & safety notifications
Spill detected, safety breach flagged, compliance violation — Voice dispatches alerts to the right person instantly. Consistent, logged, auditable.
Voice
03
Staff coordination
Shift changes, reallocation requests, task assignments — automated voice messages keep the floor team synchronised without manual intervention.
Voice
04
Customer support line
Handles inbound calls — order status, store hours, product availability. No queue wait, no escalation unless genuinely required. Multilingual.
Voice
01
Queue escalation alerts
Queue exceeds threshold → Voice notifies the nearest available staff member via call or message. Immediate action, no dashboard required.
Voice
02
Incident & safety notifications
Spill detected, safety breach flagged, compliance violation — Voice dispatches alerts to the right person instantly. Consistent, logged, auditable.
Voice
03
Staff coordination
Shift changes, reallocation requests, task assignments — automated voice messages keep the floor team synchronised without manual intervention.
Voice
04
Customer support line
Handles inbound calls — order status, store hours, product availability. No queue wait, no escalation unless genuinely required. Multilingual.
Voice
01
Queue escalation alerts
Queue exceeds threshold → Voice notifies the nearest available staff member via call or message. Immediate action, no dashboard required.
Voice
02
Incident & safety notifications
Spill detected, safety breach flagged, compliance violation — Voice dispatches alerts to the right person instantly. Consistent, logged, auditable.
Voice
03
Staff coordination
Shift changes, reallocation requests, task assignments — automated voice messages keep the floor team synchronised without manual intervention.
Voice
04
Customer support line
Handles inbound calls — order status, store hours, product availability. No queue wait, no escalation unless genuinely required. Multilingual.
Voice
01
Queue escalation alerts
Queue exceeds threshold → Voice notifies the nearest available staff member via call or message. Immediate action, no dashboard required.
Voice
02
Incident & safety notifications
Spill detected, safety breach flagged, compliance violation — Voice dispatches alerts to the right person instantly. Consistent, logged, auditable.
Voice
03
Staff coordination
Shift changes, reallocation requests, task assignments — automated voice messages keep the floor team synchronised without manual intervention.
Voice
04
Customer support line
Handles inbound calls — order status, store hours, product availability. No queue wait, no escalation unless genuinely required. Multilingual.
Voice
01
Queue escalation alerts
Queue exceeds threshold → Voice notifies the nearest available staff member via call or message. Immediate action, no dashboard required.
Voice
02
Incident & safety notifications
Spill detected, safety breach flagged, compliance violation — Voice dispatches alerts to the right person instantly. Consistent, logged, auditable.
Voice
03
Staff coordination
Shift changes, reallocation requests, task assignments — automated voice messages keep the floor team synchronised without manual intervention.
Voice
04
Customer support line
Handles inbound calls — order status, store hours, product availability. No queue wait, no escalation unless genuinely required. Multilingual.
Voice
01
Queue escalation alerts
Queue exceeds threshold → Voice notifies the nearest available staff member via call or message. Immediate action, no dashboard required.
Voice
02
Incident & safety notifications
Spill detected, safety breach flagged, compliance violation — Voice dispatches alerts to the right person instantly. Consistent, logged, auditable.
Voice
03
Staff coordination
Shift changes, reallocation requests, task assignments — automated voice messages keep the floor team synchronised without manual intervention.
Voice
04
Customer support line
Handles inbound calls — order status, store hours, product availability. No queue wait, no escalation unless genuinely required. Multilingual.
Voice
01
Queue escalation alerts
Queue exceeds threshold → Voice notifies the nearest available staff member via call or message. Immediate action, no dashboard required.
Voice
02
Incident & safety notifications
Spill detected, safety breach flagged, compliance violation — Voice dispatches alerts to the right person instantly. Consistent, logged, auditable.
Voice
03
Staff coordination
Shift changes, reallocation requests, task assignments — automated voice messages keep the floor team synchronised without manual intervention.
Voice
04
Customer support line
Handles inbound calls — order status, store hours, product availability. No queue wait, no escalation unless genuinely required. Multilingual.
Voice
01
Queue escalation alerts
Queue exceeds threshold → Voice notifies the nearest available staff member via call or message. Immediate action, no dashboard required.
Voice
02
Incident & safety notifications
Spill detected, safety breach flagged, compliance violation — Voice dispatches alerts to the right person instantly. Consistent, logged, auditable.
Voice
03
Staff coordination
Shift changes, reallocation requests, task assignments — automated voice messages keep the floor team synchronised without manual intervention.
Voice
04
Customer support line
Handles inbound calls — order status, store hours, product availability. No queue wait, no escalation unless genuinely required. Multilingual.
Voice
01
Queue escalation alerts
Queue exceeds threshold → Voice notifies the nearest available staff member via call or message. Immediate action, no dashboard required.
Voice
02
Incident & safety notifications
Spill detected, safety breach flagged, compliance violation — Voice dispatches alerts to the right person instantly. Consistent, logged, auditable.
Voice
03
Staff coordination
Shift changes, reallocation requests, task assignments — automated voice messages keep the floor team synchronised without manual intervention.
Voice
04
Customer support line
Handles inbound calls — order status, store hours, product availability. No queue wait, no escalation unless genuinely required. Multilingual.
Voice
01
Queue escalation alerts
Queue exceeds threshold → Voice notifies the nearest available staff member via call or message. Immediate action, no dashboard required.
Voice
02
Incident & safety notifications
Spill detected, safety breach flagged, compliance violation — Voice dispatches alerts to the right person instantly. Consistent, logged, auditable.
Voice
03
Staff coordination
Shift changes, reallocation requests, task assignments — automated voice messages keep the floor team synchronised without manual intervention.
Voice
04
Customer support line
Handles inbound calls — order status, store hours, product availability. No queue wait, no escalation unless genuinely required. Multilingual.
Voice
01
Queue escalation alerts
Queue exceeds threshold → Voice notifies the nearest available staff member via call or message. Immediate action, no dashboard required.
Voice
02
Incident & safety notifications
Spill detected, safety breach flagged, compliance violation — Voice dispatches alerts to the right person instantly. Consistent, logged, auditable.
Voice
03
Staff coordination
Shift changes, reallocation requests, task assignments — automated voice messages keep the floor team synchronised without manual intervention.
Voice
04
Customer support line
Handles inbound calls — order status, store hours, product availability. No queue wait, no escalation unless genuinely required. Multilingual.
Voice
01
Queue escalation alerts
Queue exceeds threshold → Voice notifies the nearest available staff member via call or message. Immediate action, no dashboard required.
Voice
02
Incident & safety notifications
Spill detected, safety breach flagged, compliance violation — Voice dispatches alerts to the right person instantly. Consistent, logged, auditable.
Voice
03
Staff coordination
Shift changes, reallocation requests, task assignments — automated voice messages keep the floor team synchronised without manual intervention.
Voice
04
Customer support line
Handles inbound calls — order status, store hours, product availability. No queue wait, no escalation unless genuinely required. Multilingual.
How it works
How it works
Existing cameras
Existing cameras
Connects to any CCTV or IP camera, no new hardware required
Connects to any CCTV or IP camera, no new hardware required
Real-time
Real-time
Events classified and acted on as they happen, not in batch
Events classified and acted on as they happen, not in batch
Edge processing
Edge processing
Video never transmitted externally, fully data-protection compliant
Video never transmitted externally, fully data-protection compliant
On-premise
On-premise
Sovereign deployment
Sovereign deployment
Deployment scenario
Deployment scenario
Multi-store retail operator
Multi-store retail operator
Multi-store retail operator
An operator connects existing cameras across 50+ stores. Vision monitors queue lengths, service quality, and compliance in real time
An operator connects existing cameras across 50+ stores. Vision monitors queue lengths, service quality, and compliance in real time
Vision + Voice
Talk to us about your use case
Talk to us about your use case